Privacy and Compliance Center

Busylight Support Team

Updated March 19, 2026 13:10

One of the most frequently asked questions from IT teams concerns how Busylight Software handles data.

Busylight does not collect or store any data or personal information.

The Busylight software is installed client-side on a local PC and uses the connection to the business application to retrieve various data.

Busylight and SOC 2

SOC 2 compliance is specifically intended for service organizations that manage sensitive customer information.
Busylight does not collect or store sensitive customer information.

Busylight Software integration types

Busylight software is based on these two integration types

Local Client integration
Server integration

Below you will find an overview of characteristics for each integration type, Operating System, and software

Data Integrations

Integration Type	Characteristics	Plenom Software
Local integration	No data will be transmitted to Plenom A/S. No data will be transmitted to third parties. No data will be processed by Plenom A/S. Plenom do not store any data subject's data.	Windows: MS Teams, Webex, Zoom, Jabra, kuando In-A-Call, kuandoHUB, 3CX Phone v16, 3CX TAPI v18-20, Avaya One-X Communicator, Avaya Workplace, Cisco Jabber, HTTP Server, Philips SpeechMike, Plantronics HUB, Skype for Business MacOS: Zoom, kuandoHUB, Jabra, HTTP Server
Server integration	No data will be transmitted to Plenom A/S. Data will be transmitted between PC and customers UC platform. No data will be processed by Plenom A/S. Plenom will not store any data subject's data.	Windows: MS Teams (optional), RingCentral Phone, Google Calendar, Slack, NICE CXone, RingCentral App/MVC/EX, RingCentral Contact Center, Alcatel Rainbow Office, AT&T Office@Hand, Atos Unify Office, BT Cloud Work SignalR, TELUS Business Connect, Twilio Flex, Verizon, Vodafone Business, 3CX v18-20 Server-side, Manual changer for browsers (WebHID) MacOS: MS Teams, Google Calendar, RingCentral App/MVC/EX, RingCentral Phone, Slack, Skype for Business, Alcatel Rainbow Office, AT&T Office@Hand, Atos Unify Office, BT Cloud Work, Manual changer for browsers (WebHID), TELUS Business Connect, Twilio Flex, Verizon, Vodafone Business

Integration Type

Characteristics

Plenom Software

Local integration

No data will be transmitted to Plenom A/S.
No data will be transmitted to third parties.
No data will be processed by Plenom A/S.
Plenom do not store any data subject's data.

Windows:
MS Teams, Webex, Zoom, Jabra, kuando In-A-Call, kuandoHUB, 3CX Phone v16, 3CX TAPI v18-20, Avaya One-X Communicator, Avaya Workplace, Cisco Jabber, HTTP Server, Philips SpeechMike, Plantronics HUB, Skype for Business

MacOS:
Zoom, kuandoHUB, Jabra, HTTP Server

Server integration

No data will be transmitted to Plenom A/S.
Data will be transmitted between PC and customers UC platform.
No data will be processed by Plenom A/S.
Plenom will not store any data subject's data.

Windows:
MS Teams (optional), RingCentral Phone, Google Calendar, Slack, NICE CXone, RingCentral App/MVC/EX, RingCentral Contact Center, Alcatel Rainbow Office, AT&T Office@Hand, Atos Unify Office, BT Cloud Work SignalR, TELUS Business Connect, Twilio Flex, Verizon, Vodafone Business, 3CX v18-20 Server-side, Manual changer for browsers (WebHID)

MacOS:
MS Teams, Google Calendar, RingCentral App/MVC/EX, RingCentral Phone, Slack, Skype for Business, Alcatel Rainbow Office, AT&T Office@Hand, Atos Unify Office, BT Cloud Work, Manual changer for browsers (WebHID), TELUS Business Connect, Twilio Flex, Verizon, Vodafone Business

Privacy policy

For full details, see Privacy Policy.

Related to

Security and compliance