Busylight Pilot Program

The four important considerations in Busylight Pilot Programs

With these fundamentals defined before you start, you are on track for a successful Busylight roll-out in your workplace.

1. What are you testing for
2. Who to involve in the pilot 
3. Communication
4. Evaluation

1. What are you testing for? 

In most cases, organizations that test Busylight are curious to discover

• Can I/we see from a distance when a co-worker is available at his/her desk? 
• Can guests in the reception/counter see when the receptionist is available? 
• Do my coworkers notice and respect the red light when I am occupied on a call?  
  • - or the purple light when I do deep focus work?
• The look and feel of the product
• The intensity of the visual and acoustic signals 
  • - Can I see and hear signals from a distance?

2. What roles and users should be involved in your Busylight Pilot Program

If you run a Pilot Program, it is recommended to invite users in teams with specific work situations where: 

• The cost of interruption is high
• High visibility
• Desks near high foot traffic
• Frequent walk-ups or coordination needs

These users surface value fastest and can provide qualitative feedback

Test the network effect

Busylight is a network product like Dropbox and social media, where the effect increases exponentially when the userbase grows.

Therefore, if you run a larger pilot with +25 units it is strongly recommended to also test in a condensed team area where multiple users all use Busylights.

3. Communication

A Pilot Program without proper communication can result in a scenario where the attention of the new flashy item on the desk actually increases interruptions.

>>Go to the Enablement Pack and find templates for internal communication and visual posters with color signals.

4. Evaluate and decide next steps

Review with your stakeholders after one to three weeks:
Based on this feedback, you can decide if and when your next steps is to roll out Busylights across your entire workplace.

Adoption and consistency
Are the rules followed?

Perceived impact
Do people feel fewer interruptions and smoother collaboration?

Signal clarity
Can colleagues understand the meaning without asking?

Set up fit
Does the configuration match your UC and workstyle?

Next steps
Are you ready to extend to the next team area, floor, or site?